Privacy Policy

This Privacy Policy was Last Updated: May 6, 2016

KnowBetter Creative Services LLC is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Policy applies to the KnowBetter.com web site, a service of KnowBetter Creative Services LLC, and governs data collection and usage. By using the KnowBetter.com web site, you consent to the data practices described in this policy.

Collection of your Personal Information

KnowBetter Creative Services LLC collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. KnowBetter Creative Services LLC also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by KnowBetter Creative Services LLC. This information can include: your IP address, browser type, domain names, access times and referring web site addresses. This information is used by KnowBetter Creative Services LLC for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the KnowBetter.com web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through KnowBetter.com public message boards, this information may be collected and used by others. Note: KnowBetter Creative Services LLC does not read any of your private online communications.

KnowBetter Creative Services LLC encourages you to review the privacy policy of web sites you choose to link to from the KnowBetter.com web site so that you can understand how those web sites collect, use and share your information. KnowBetter Creative Services LLC is not responsible for the privacy policy or other content on web sites outside of the KnowBetter Creative Services LLC and KnowBetter.com family of web sites.

Use of your Personal Information

KnowBetter Creative Services LLC collects and uses your personal information to operate the KnowBetter.com web site and deliver the services you have requested. KnowBetter Creative Services LLC also uses your personally identifiable information to inform you of other products or services available from KnowBetter.com and its affiliates. KnowBetter Creative Services LLC may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

KnowBetter Creative Services LLC does not sell, rent or lease its customer lists to third parties. KnowBetter.com may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, KnowBetter Creative Services LLC may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to KnowBetter Creative Services LLC, and they are required to maintain the confidentiality of your information.

KnowBetter Creative Services LLC does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

KnowBetter Creative Services LLC keeps track of the web sites and pages our customers visit within KnowBetter.com, in order to determine what KnowBetter Creative Services LLC services are the most popular. This data is used to deliver customized content and advertising within KnowBetter.com to customers whose behavior indicates that they are interested in a particular subject area.

The KnowBetter.com web site will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on KnowBetter Creative Services LLC or the Site; (b) protect and defend the rights or property of KnowBetter Creative Services LLC; and, (c) act under exigent circumstances to protect the personal safety of users of KnowBetter.com, or the public.

Use of Cookies

The KnowBetter.com web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize KnowBetter.com pages, or register with KnowBetter Creative Services LLC site or services, a cookie helps KnowBetter.com to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same KnowBetter.com web site, the information you previously provided can be retrieved, so you can easily use the KnowBetter.com features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the KnowBetter Creative Services LLC services or web sites you visit.

Security of your Personal Information

KnowBetter Creative Services LLC secures your personal information from unauthorized access, use or disclosure. KnowBetter Creative Services LLC secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

Email Communications

KnowBetter Creative Services LLC will, on occasion, deliver email to customers which may include offers to customers who have opted to allow us to communicate with them, though not all are subscribers to KnowBetter.com’s email newsletters. KnowBetter.com will send customers a confirmation email with their registration details. By providing information to KnowBetter Creative Services LLC you have opted in to receive communication from KnowBetter Creative Services LLC.

Changes to this Policy

KnowBetter Creative Services LLC will occasionally update this Privacy Policy to reflect company and customer feedback. KnowBetter Creative Services LLC encourages you to periodically review this Policy to be informed of how KnowBetter Creative Services LLC is protecting your information.

Contact Information

KnowBetter Creative Services LLC welcomes your comments regarding this Privacy Policy. If you believe that KnowBetter.com has not adhered to this Policy, please contact KnowBetter Creative Services LLC at support@knowbetter.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.